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Frequently Asked Questions
What's the catch?
There is no catch! WOW Internet is totally free, all you have to pay is the cost of calling an 0845 number (which is just local rate!).
What is the charge for local rate calls?
Weekday calls between 8am and 6pm - 3.95 pence per minute
Weekday evening calls between 6pm and 8am - 1.48 pence per minute
Weekend calls between midnight Friday and midnight Monday - 1 pence per minute
Is there any way to speed up my dial up?
Our dial up is one of the fastest dial ups around, however if you would like to try and speed it up more, it helps if you block advertisements. You can block these easily by downloading Adblock (only works if you use Firefox which is also free).
The number I am dialling is not working?
If for whatever reason the default dial up number is not working you can always try:
0845 123 2064 or 0845 123 2065
How do I setup the connection?
For information on setting up the connection, please click here.
Will the service be quicker?
Yes, at busy times it will be approximately 3-5 times faster than most dial up connections.
What if I don't like it?
As you're not tied in with any contracts you simply start using another service provider, easy!
Do you have an SMTP server?
Yes we do have an SMTP server for outgoing mail, it is smtp.wow-internet.com |
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